Skjili Privacy Policy — Our Commitment to Protecting Your Data

Skjili is a trusted online betting and gaming platform for users in Bangladesh. We believe that an honest, transparent privacy policy is the foundation of trust between us and our users.

This Privacy Policy clearly explains what information Skjili collects, why it is collected, how it is used, and the measures we take to keep your data safe. It has been written in plain, easy-to-understand language.

This Privacy Policy governs Skjili's Terms & Conditions Reading this alongside our other policies will give you a clearer picture.

Skjili collects two types of information from you — data you provide directly, and data collected automatically while you use the platform.

We only collect information that is necessary to provide our services, ensure security, and meet legal obligations. No unnecessary or excessive data is collected.

Skjili uses your information for the purposes listed below. Each use is based on a specific legitimate reason:

• Account Management: Your identity and contact information are used to create, verify, and secure your account.
• Payment Processing: Financial information is used to process deposits and withdrawals and to prevent fraud.
• Customer Support: Your information is used to resolve issues and provide you with assistance.
• Security & Fraud Prevention: Technical data is analyzed to detect suspicious activity and ensure platform security.
• Legal Obligations: Your information may be used to comply with AML (Anti-Money Laundering) and KYC regulations, as well as in response to requests from government authorities.
• Service Improvement: Anonymized data is analyzed to improve the user experience and plan new features.
• Promotional Communications: If you give your consent, your contact details may be used to notify you about new offers and bonuses.

Skjili never uses your data outside the purposes listed above. If we ever need to use it for a new purpose, you will be informed in advance or your consent will be obtained.

Skjili never sells your personal information. However, limited data may be shared in certain specific circumstances:

• Technology Service Providers: Limited information may be shared with payment processors, cloud hosting providers, or game providers. All such parties are bound by strict confidentiality agreements.
• Law Enforcement Authorities: Providing information under a court order or government directive is a legal obligation. In such cases, only the minimum necessary data is disclosed.
• Anti-Fraud Organizations To protect platform security, information about suspicious activity may be shared with relevant authorities.

All of our third-party partners adhere to GDPR-compliant data protection standards. Any breach of contract results in immediate termination of that relationship.

Skjili uses cookies and similar technologies on its website. Cookies are small data files stored in your browser that help improve website functionality.

All cookies except essential ones are activated only with your consent. You can delete or block cookies at any time through your browser settings. Keep in mind that disabling certain cookies may affect how some features on the website work.

Skjili does not store your information indefinitely. A specific retention period is set for each category of data:

• Account Information: For the duration of active account + 5 years after closure (as required by law).
• Financial Transaction Records: 7 years from the date of the last transaction (as required by tax and regulatory authorities).
• KYC Documents: Up to 5 years after verification, or until all legal obligations are fulfilled.
• Customer Support Records: 2 years from the date of issue resolution.
• Marketing Preferences: Deleted immediately upon opt-out.

As a Skjili user, you have the following rights over your personal data:

To exercise any of these rights support@skjili.bet Email us at the address provided. We will respond to your request within 30 business days.

Skjili has implemented industry-leading technical and administrative measures to protect your data:

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): Additional verification is available when logging into your account.
• Firewall & Intrusion Detection: Our servers are monitored around the clock.
• Regular Security Audits: Third-party penetration testing and vulnerability scanning are conducted regularly.
• Staff Training: Staff with access to user data receive regular data protection training.
• Data Breach Response Plan: A comprehensive protocol is in place to respond quickly to any security incident.

Skjili is strictly for users aged 18 and above. We do not knowingly collect information from minors. Age is verified at registration, and additional identity verification may be requested in cases of suspicion.

If a minor has accidentally created an account and we become aware of it, the account will be closed immediately and all associated data will be deleted. Parents or guardians with concerns about this can contact our support team directly.

Skjili may update this Privacy Policy from time to time. For any significant changes, we will:

• We will send a notice to your registered email address.
• We will notify you upon logging in to the platform.
• We will update the "Last Updated" date at the top of this page.

Continued use of the platform after the updated policy takes effect will be considered acceptance of the new terms. We encourage you to check this page regularly.